Cancellation and refunds
Cancellations must be received in writing to icke2011@aceconferences.co.za and will be accepted up until 30 August 2011.  Refunds will be executed post Conference less a 25% administration fee. Cancellations received after 30 August 2011 cannot be accepted; however, transfer of registration to another person will be accepted and must be communicated to the Secretariat in writing.

Climate
East London has a moderate climate with temperatures in October ranging from 15 to 24 degrees Celcius.

Currency / exchange rates
South African currency works on the decimal system with one Rand equalling 100 cents.
Denomination of Rand notes:-  R200; R100; R50; R20; R10
Denomination of Coins:-  R5; R2; R1; 50c; 20c; 10c; 5c

Fluctuations in foreign exchange markets are reflected in new rates daily.  For up to date exchange rates and currency converter please visit http://www.xe.com/tools.php.

Electricity and plugs
The electricity supply in South Africa is 220/230 volts, AC 50Hz.  It would be in your interest to purchase an International plug converter to enable your plugs to be compatible with the South African plug points.  The plugs used in South Africa are standard round pin, 3 point, 15amp plug.

Insurance
Registration fees do not include personal travel or health insurance of any kind.  It is strongly recommended that when registering for the Conference and booking your travel, that travel and health insurance policies be taken out.  The Organising Committee and the Conference Secretariat do not take responsibility for any delegates failing to insure themselves.  The Organising Committee and Conference Secretariat also accept no liability for personal injuries, or for loss or damage to property belonging to Conference delegates, either during, or as a result of the Conference, please check the validity and upgrading of your own insurance for this purpose before leaving for South Africa.

International travel to South Africa
There are some countries that do not require a visa for entry into South Africa.  If you are unsure whether you need to apply for a visa and to find out the various requirements for applying, please visit http://www.dfa.gov.za/foreign/sa_abroad/index.htm to see the list of South African offices abroad.  You can also find further information on visa requirements on the South African Department of Home Affairs website http://www.home-affairs.gov.za/visa_detail.asp. 

Please note that government regulations do change from time to time so please enquire timeously with regards to visa applications.

Letter of invitation
The Conference Secretariat will send a letter of invitation to delegates who request this service, please note that the letter of invitation DOES NOT obligate the Conference Organising Committee or the Conference Secretariat to provide any financial support to attend the Conference. Letters of invitation will not be issued unless we are in receipt of your registration form and payment of registration fees.

Name badges
Each delegate will receive a name badge when registering at the Conference, please ensure that you wear your name badge when attending any of the Conference sessions and the social functions.  Only delegates wearing their name badges will be admitted to the sessions, social functions and catering areas.

Official language of the Conference
The official language of the Conference is ENGLISH.  Please note, all abstracts must be submitted in English.

Time zone
The time zone for South Africa is: South Africa’s GMT +2 hours.